ORDERING INSTRUCTIONS
Specify model names and complete
model numbers, including suffixes and descriptions
for optional equipment. The factory or your local
representative will provide assistance with assignment
of model numbers. If your order is verbal or sent
via facsimile, send a confirming purchase order
to the sales office at which the advance order
was made. All confirmations should be prominently
marked: "Confirmation Only-Do Not Duplicate
Order".
QUOTATIONS
Inquiries are welcome concerning
custom products or modifications to our standard
models. Furnish Nova Electric with complete specifications,
including quantity and delivery requirements.
All written quotations will be honored for 90
days from the date on the quotations unless noted
otherwise. For more information, please refer
to our Standard Terms
and Conditions.
PRICE
All prices quoted are in U.S.
dollars, F.O.B. Bergenfield, N.J. U.S.A. All applicable
taxes are extra. Prices of standard products are
subject to change without notice. Prices do not
include shipping unless noted otherwise. For
more information, please refer to our Standard
Terms and Conditions.
TERMS
On large military contracts,
progress payment will be requested. On smaller
orders, payment terms will be offered, subject
to credit approval. Visa and Master Card are also
accepted. For more information, please refer
to our Standard Terms
and Conditions.
DELIVERY
Firm shipping dates are given
on every order and urgent requirements often can
be handled on an expedited basis. On very large
orders, a shipping schedule will be arranged to
suit your production schedule.
CERTIFICATE OF COMPLIANCE
& TEST DATA
A Certificate of Compliance and/or
test data sheets are available upon request, through
our Quality Assurance Department.
PRODUCT SPECIFICATIONS
Information and specifications
contained on this website are subject to change
without notice. We take no responsibility for
damages incurred due to errors contained on this
website. For more information, please refer
to our Standard Terms
and Conditions.
SHIPMENT
All domestic orders are shipped
collect by best surface route unless otherwise
instructed. Express truck shipment has proven
to be fast and reliable. Urgent needs can be handled
via airfreight per customer instructions. Damage
to equipment enroute is the responsibility of
the customer and the shipper. The customer should
file a claim for damages directly with the shipper.
Export shipments and military packaging requirements
are quoted upon request. For more information,
please refer to our Standard Terms and Conditions.
REPAIRS OR REPLACEMENTS
All equipment which is apparently
out of order or in need of service must be returned
to Nova Electric prepaid. Contact the factory
for a Return Material Authorization (RMA) number
before you ship. We cannot accept returns without
this authorization number. Products returned for
warranty repair that are not shipped prepaid or
shipped without an authorization number cannot
be accepted at our repair facilities.
WARRANTY
All Nova Electric products are
warranted against defects in material and workmanship
for a period of one year from shipping date. Our
obligation includes replacing, repairing, or adjusting
products (excluding fuses) that prove to be defective
during the warranty period.
This warranty is fully transferable.
If a product is sold to a manufacturer for use
in a product for resale, the complete warranty
is in force, providing the power system is sold
as original equipment.
Nova Electric assumes no liabilities
for consequential damages of any kind through
the use or misuse of its products by the purchaser
or others. No other obligations are expressed
or implied.
Batteries used with or contained
within Uninterruptible Power Supply Systems are
sold with a "pass-along" battery warranty
from the battery manufacturer. On site warranty
repair is available at extra cost to cover the
cost of travel to the work location. Extended
warranties are also available - please consult
the factory for details.
For more information, please
refer to our Standard
Terms and Conditions.
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